Trafford Palazzo Summer Festival Pass Competition

TERMS & CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of these Terms and Conditions and by participating in the Promotion, entrants will be deemed to have accepted and be bound by these Terms and Conditions. Please retain a copy for your information.

1. THE PROMOTER

Trafford Palazzo, Barton Dock Road, Trafford City, Stretford, Manchester, M17 8AS ("the Promoter").

2. ELIGIBILITY

a. The Promotion is open to UK residents aged 18 years or over, excluding employees of the Promoter, participating retailers and leisure operators, their immediate families, agents or anyone professionally connected with the Promotion.

b. Entrants must be signed up to the Trafford Palazzo database before submitting an entry.

c. Entrants must retain original receipts as proof of purchase.

d. By entering this Promotion, entrants agree to be bound by these Terms and Conditions.

3. PROMOTIONAL PERIOD

a. The Promotion opens at the start of trading on Saturday 1 August 2026 and closes at the end of trading on Sunday 6 September 2026 ("Promotional Period").

b. Entries received outside the Promotional Period will not be accepted.

4. HOW TO ENTER

a. Collect a free Trafford Palazzo Summer Festival Pass Booklet from the Customer Services Desk at Trafford Palazzo during the Promotional Period.

b. Spend £10 or more in a single transaction at any participating Trafford Palazzo retailer or leisure destination.

c. Present your valid receipt(s) at the Customer Services Desk to receive a stamp in your Summer Festival Pass Booklet.

d. A maximum of one stamp per qualifying transaction will be awarded.

e. To qualify for entry into the prize draw, entrants must:

• Collect a minimum of three (3) stamps;
• Spend £10 or more at three different Trafford Palazzo retailers and/or leisure destinations;
• Complete the entry details within the booklet; and
• Be subscribed to the Trafford Palazzo database.

f. Once three qualifying stamps have been collected, entrants must submit their completed booklet to Customer Services before the end of the Promotional Period.

g. Incomplete, illegible, damaged or fraudulent entries will not be accepted.

h. The Promoter reserves the right to verify purchases and request original receipts before validating any entry.

i. Bulk entries, entries submitted through third parties or entries that do not comply with these Terms and Conditions will be disqualified.

5. PRIZE FUND AND PRIZE FULFILMENT

a. There will be one (1) winner.

b. The prize consists of a £500 Trafford Palazzo Day Out Package, comprising:

• £100 P.Louise voucher
• £100 Primark voucher
• £100 Sports Direct voucher
• £200 voucher allocation for one of the following destinations chosen by the winner: 
• King Pins
• SEA LIFE Manchester
• LEGOLAND Discovery Centre Manchester

c. The total prize value is £500.

d. The prize is non-transferable, non-refundable and no cash alternative will be offered.

e. The Promoter reserves the right to replace any element of the prize with an alternative of equal or greater value should circumstances beyond its reasonable control make this necessary.

f. All prize vouchers must be collected in person from Trafford Palazzo Customer Services.

g. The Promoter accepts no responsibility for any restrictions, closures, booking requirements or operational changes imposed by prize providers.

6. WINNER SELECTION

a. One winner will be selected at random from all valid entries received during the Promotional Period.

b. The draw will take place within five (5) working days of the Promotion closing.

c. The Promoter reserves the right not to award the prize if no valid entries are received.

7. WINNER NOTIFICATION AND VERIFICATION

a.        The winner will be contacted using the details supplied on their Summer Festival Pass entry form no later than 10 September 2026 from marketing@trafford.co.uk.

b.        Trafford Palazzo will never request payment, bank details, passwords or any other financial information in connection with this Promotion.

c.        Entrants are advised to be vigilant of fraudulent communications, emails, websites, social media accounts or other messages claiming to represent Trafford Palazzo. The Promoter accepts no responsibility for any loss, damage, costs or disappointment suffered as a result of entrants responding to scam messages, fake accounts, phishing attempts or any unauthorised communications purporting to be related to this Promotion.

d. If a participant is unsure whether a communication is genuine, they should contact Trafford Palazzo Customer Services directly before responding.

e. The winner will have seven (7) days from first contact to confirm acceptance of the prize.

f. If the winner cannot be contacted, fails to respond within the required timeframe, or is found to be ineligible, the Promoter reserves the right to select an alternative winner.

g. The Promoter may require proof of identity, age and eligibility before awarding the prize.

h. All vouchers must be collected from Trafford Palazzo Customer Services within a reasonable period agreed with the winner.

8. LIMITATION OF LIABILITY

Entry into the Promotion is at the entrant's sole risk. To the fullest extent permitted by law, the Promoter, its agents and prize providers shall not be liable for any loss, damage, injury or disappointment suffered by any entrant arising from participation in the Promotion or acceptance of any prize, except where caused by negligence of the Promoter or where liability cannot be excluded by law.

9. DATA PROTECTION

a. Personal data supplied during the course of this Promotion will only be processed by the Promoter and its appointed agencies for the purposes of administering the Promotion and awarding the prize.

b. Entrants must be subscribed to the Trafford Palazzo database to qualify for entry.

c. Personal information will be handled in accordance with Trafford Palazzo's Privacy Policy available at:

www.traffordpalazzo.co.uk

10. GENERAL

a. The Promoter's decision is final and binding and no correspondence will be entered into.

b. The Promoter reserves the right to verify entries and disqualify any entrant who breaches these Terms and Conditions.

c. The Promoter reserves the right to amend, suspend or withdraw the Promotion where necessary due to circumstances beyond its reasonable control.

d. The winner may be asked to participate in reasonable publicity relating to the Promotion without additional compensation.

e. The surname and county of the winner may be made available upon request in accordance with applicable advertising and promotion regulations. Entrants may object to this disclosure by contacting the Promoter, although the Promoter may still be required to provide winner information to regulatory authorities where legally required.

f. If any provision of these Terms and Conditions is found to be invalid, the remaining provisions shall remain in full force and effect.

g. These Terms and Conditions shall be governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction over any dispute arising from them.

h. The winner will only be contacted by Trafford Palazzo using the contact details provided on their entry form and winner notifications will be issued from marketing@trafford.co.uk. Trafford Palazzo accepts no responsibility for fraudulent communications, fake social media accounts, phishing attempts or any other third-party scams relating to this Promotion. Participants should only respond to communications received from the official email address stated above.